Terms of service
TERMS OF SERVICE
This website is operated by Ruaab, a brand owned and managed by Shiv Shakti Jewellers. Throughout the site, the terms “we”, “us” and “our” refer to Ruaab / Shiv Shakti Jewellers.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.
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ONLINE STORE TERMS
By using this site, you confirm that you are at least the age of majority in your state or province, or have given consent for a minor to use this site.
You may not use our products for any illegal or unauthorized purpose.
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PRODUCT INFORMATION
We strive to display product details, images, and descriptions as accurately as possible. However:
• Slight variations in weight, color, or finish may occur
• Colours may slightly vary due to screen settings
• Jewellery plating may naturally wear over time depending on usage
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PRICING & PAYMENTS
• All prices are listed in INR (₹)
• We reserve the right to modify prices at any time without prior notice
• Payments must be made in full before order processing
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ORDER ACCEPTANCE
We reserve the right to refuse or cancel any order if:
• Product is out of stock
• Payment issues occur
• Suspicious or fraudulent activity is detected
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SHIPPING & DELIVERY
Orders are processed and shipped as per our Shipping Policy. Delivery timelines are estimates and may vary.
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EXCHANGE POLICY
We offer a 15-day easy exchange. Returns are not accepted.
Please refer to our Returns & Exchange Policy for full details.
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INTELLECTUAL PROPERTY
All content on this website, including images, logos, and text, is the property of Ruaab / Shiv Shakti Jewellers and may not be used without permission.
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LIMITATION OF LIABILITY
We are not liable for any direct, indirect, or incidental damages arising from the use of our products or website.
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CHANGES TO TERMS
We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting.
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CONTACT INFORMATION
For any questions regarding these Terms, you may contact us through our official support channels.